Travel Checklists
Preparations before booking a trip:
Actions when booking a trip:
Preparing for Trip Day:
On trip day:
©2026 Dementia-Friendly Airports Working Group
- Determine whether the person living with dementia is required to travel with a safety assistant or travel companion.
- Determine who should be travel companions for this trip.
- Investigate airport(s) in departing/connecting/arrival cities.
- What accessibility services are available to the PLWD / you?
- Investigate airline(s) providing service to your itinerary.
- Do they all have the same resources for travelers living with dementia and other disabilities in your travel party?
- If there are connecting flights do the partner airlines provide the services you need?
- Determine if there are nonstop flights early in the day for your trip.
Actions when booking a trip:
- Inform airline/booking agent of special needs for all passengers in your travel party.
- Request services needed in the terminal(s) e.g. wheelchair service, etc.
- Ask about gate pass procedure/protocol, if needed for departure or arrival.
- Ask about airline protocol for assistance if flight is delayed and/or cancelled resulting in extended / overnight stay in airport. Get particulars for any assistance to people with special needs.
- Ask about airline participation in Hidden Disabilities Sunflower Program.
- Request a Sunflower lanyard for all members of your travel party.
- Ask about/request services needed inflight: e.g.: request onboard wheelchair, early boarding, seating assignment, noting disability, special meals, etc.
Preparing for Trip Day:
- Confirm the arrangements you made with the airline/booking agent for services you need in the terminal and inflight.
- Arrange for transportation to / from airport.
- Determine where you should be dropped off if you need wheelchair assistance in the terminal.
- Arrange to get a ride and drop off right at departure area.
- Arrange for pick up in baggage claim area.
- If you are driving to the airport and will use airport parking, determine how do you get from a parking lot to the terminal?
- Is there assistance available in the parking lot for you/the person living with dementia or other disability?
- Determine any other specifics about using your own wheelchair or the airline contractor wheelchair service at the airport.
- Obtain and complete Identification and emergency contact cards.
- Sunflower lanyard / TSA disability card / others
- Contact TSA Cares - request Passenger Support Specialist assistance for TSA screening.
- requires 72 hours advance notice
- Consult TSA Checklist for details about packing checked and carryon baggage.
- Prepare the person living with disabilities “favorites” for airport and flight.
On trip day:
- Arrive early
- Make certain your cellphone is charged. Bring a charger.
- Take trip day photo(s) of the person living with dementia for identification if they become separated from travel companion.
- Have the person living with dementia wear a smart watch or other tracking device, if available
- Note: some models of smart watches have a camera, text and call capacity, fall detection, location tracker; emergency contact ability.
- Bring all paperwork including itinerary, medical documents, emergency contact information
- Wear identification cards / Sunflower lanyard.
- Bring ‘favorites’ for person living with dementia
- Favorite activities
- Snacks
- Weighted blanket
- Sound cancelling head phones
- Music playlist w headphones
- Books / games or items of interest / stuffed animal
- Extra clothing for comfort
- Extra adult diapers/ incontinence pad
- Bring extra clothing
©2026 Dementia-Friendly Airports Working Group
