European Union Regulation and Guidance

Regulation (EC) No 1107/2006 of the European Parliament and of the Council of 5 July 2006 concerning the rights of disabled persons and persons with reduced mobility when travelling by air

• European Regulation (EC) 1107/2006 provides rights for passengers with disabilities and reduced mobility when travelling by air.

• These rights apply at all EU airports and on flights from a European Union (EU) airport.
• Flights to EU airports are also covered provided that you are travelling with a EU registered carrier.
• Airport operators and airlines must provide assistance free of charge if you have a disability or reduced mobility and require help to complete your journey.

Source: New CAA guidelines: Making air travel more accessible for passengers with hidden disabilities | UK Civil Aviation Authority 

Interpretative Guidelines to the Regulation

ECAC Doc 30, Part I - 12th Edition, May 2018/ Amendment n°1 (December 2018) ECAC Policy Statement in the field of Civil Aviation Facilitation 

• SECTION 5: FACILITATION OF THE TRANSPORT OF PERSONS

WITH DISABILITIES AND PERSONS WITH REDUCED MOBILITY (PRMs)

ACI Europe releases airport guidance for passengers with hidden disabilities

Assisting Passengers with Non-Visible Disabilities   

Airport Councils International – Europe