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HOME
  • Dementia-Friendly Airports - Details
    • What is a Dementia-Friendly Airport?
    • Current Status of Dementia-Friendly Airports
    • Regulations and Guidance for Hidden Disabilities Air Travel >
      • United States
      • United Kingdom
      • Australia
      • European Union
      • Canada
      • International Air Transport Association (IATA)
    • Tools for Becoming a Dementia-Friendly Airport
  • Training Resources
    • Delivering Dementia-Friendly Customer Service
    • Dementia Basics for Air Travel Industry Workers
    • Airport Scenarios - Teepa Snow/DFAWG Collaboration
    • For Air Travelers
  • About Us
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    • Participating Airports
    • Projects >
      • TSA Security Screening Guidance >
        • Screening Passengers with Dementia (Part 1)
        • Screening Passengers with Dementia (Part 2)
        • In the Words of an Individual Living with Dementia - What He Would Like You to Know
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      • 2. Booking Flights
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      • 4. Arriving at the Airport
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Tools for Travel

Note:  Any mention on this website is not to be interpreted as an endorsement of any product or service. This is not intended to be a complete list of all devices and applications.  We do not have direct knowledge of how tracking and alert devices function inside an airport.  Contact the manufacturer of the device for more information.

(** indicates a policy/program that has been changed or removed by the Trump administration)
​
1. Smart Watches
​
Smart watch technology is evolving, including simple smart watches for children. Using a smart watch with 2-way communication and tracking capacity should reduce the chances of lost contact between a person living with dementia and their care partner/travel companion inside an airport.

Depending on the model, features include:
  • 2-way communication (calling, texting, video chats)
  • Camera
  • GPS tracking

2. Tracking Devices​
In order to avoid removing tracking devices during TSA security screening, inform the TSA agent or Personal Support Specialist that the person living with dementia is wearing a medically necessary personal tracking device and request that it be visually inspected by the agent.  
  • AngelSense       
  • Theora Connect     
  • Road iD   
    ​Also functions as a medic alert bracelet.
​
3. Medic Alert Bracelets
  • 24/7 Wandering Support for a Safe Return  
    Alzheimer’s Association US and MedicAlert® Foundation
  • MedicAlert SafelyHome  
    ​Alzheimer’s Society Canada

4.  Travel Companion Services
Travel companion services are available for hire to accompany solo travelers with disabilities and/or a care partner with their person living with a disability. Check with these providers to determine exactly what services are available. Services may include customized trip planning and travel escort services for vacations, family events, relocation, medical appointments, and more.
Inclusion in this list is not to be interpreted as an endorsement of any product or service.
This is not intended to be a complete list of all service providers.
  • Flying Angels 
    For travelers with medical needs
  • Senior Travel Companion Services, LLC 
    For travelers needing non-medical travel assistance
  • Jet Companion
    Canadian medical and nonmedical travel companions providing/escorting, International Elderly Relocations, Emergency or Scheduled Repatriation, Domestic or International Senior relocation, Unaccompanied Minor escort, and Commercial airline stretcher service
  • GOMO Travel
    Non-medical and medical travel assistance
  • Silver Line Travel Companions
    Providing non-emergency, concierge travel assistance with medical professionals for one-way or round-trip travel

5. Airport Security and Navigation Tools
  • TSA PreCheck 
    With a 5-year, $78 membership, you can speed through security and don’t need to remove your shoes, laptops, liquids, belts and light jackets.
  • TSA Passenger Support
    From the TSA website: "TSA offers screening information and assistance to travelers upon request through TSA Cares at (855) 787-2227. TSA Cares is designed to assist travelers with disabilities and medical conditions and others who may need additional assistance with screening. TSA Cares is staffed, to provide travelers information on what to expect during the screening process, from 8 a.m. to 11 p.m. ET, Monday through Friday, and from 9 a.m. to 8 p.m. ET on weekends and holiday.
    Through TSA Cares, a traveler may request the services of a TSA Passenger Support Specialist (PSS), who can provide assistance through security screening.  A PSS is a TSA officer who has received specialized training, including how to effectively assist and communicate with individuals with disabilities or medical conditions; and travelers who need additional screening assistance. Requesting PSS service does not exempt you from security screening."
    • TSA Cares is a helpline (855) 787-2227 or submit an online form
    • Passenger Support Specialists
    • Disabilities and Medical Conditions-Alzheimer’s, Dementia, and more
    • TSA Notification card
    • Screening for Passengers 75 and Older​
  • TSA Resource for Transgender Passengers **
  • GLOBAL ENTRY 
    A U.S. Customs and Border Protection (CBP) program for expedited clearance of pre-approved, low-risk travelers upon arrival in the United States   
  • MobilePassport 
    Travelers may submit passport and declaration information via their mobile devices, then access separate, fast lanes in the inspection area.
  • CLEAR®   
    Touchless biometrics scan for identification at security checkpoint
  • Airport Butler 
    ​Airport Butler offers customized airport concierge services including meet and assist for departing, arriving and connecting passengers.

6. Self-Identification Tools 
  • TSA Notification card 
    Medical condition card to show TSA officials – fillable PDF
  • Sunflower Lanyards
    Available at passenger assistance desks at some airports to help identify people living with dementia and other hidden disabilities. Individualized cards can be purchased inexpensively from the Hidden Disabilities Store. You can specify your photo; name; type of disability and/or assistance needed; emergency contact information.​

​7. Memory Minders: Travel Kit*
Memory Minders: Travel Kit contains detailed caregiver checklists and suggestions for safe local and long distance travel with a person living with dementia, prepared by the Roseville Alzheimer’s & Dementia Community Action Team. Airports and advocates have permission to adapt these tools to their unique needs.

8. Memory Minders: Travel Kit - Air Travel*
Memory Minders: Travel Kit – Air Travel addendum contains detailed resources to assist people living with dementia and their care partners/travel companions prepare for and engage in air travel. Topics include: ways dementia symptoms may manifest at the airport, short videos by Teepa Snow demonstrating positive ways to address dementia-related behaviors in the airport, details about the flight process, tools and tips for travel, details for TSA security screening, and more.

Suggestions for additional resources are welcome and should be sent to [email protected] subject: MMKT – air travel addendum.

*Airports and advocates have permission to adapt these tools to their unique needs.

9. Oxygen Therapy: Traveling with Oxygen American Lung Association
Helpful tips for traveling with portable oxygen by plane, car, train, bus, and ship.

10.  If you are traveling with a service animal, make certain that you have all necessary forms for your service animal to travel with you:
  • U.S. DOT Service Animal Air Transportation Form 1-4-2024.pdf
  • SERVICE ANIMAL FORMS PORTAL  
  • Open Doors Organization has information and links regarding traveling with your service animal.

Suggestions for additional resources are welcome and should be sent to [email protected] subject: resources
*Airports and advocates have permission to adapt these tools to their unique needs.
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  • Dementia-Friendly Airports - Details
    • What is a Dementia-Friendly Airport?
    • Current Status of Dementia-Friendly Airports
    • Regulations and Guidance for Hidden Disabilities Air Travel >
      • United States
      • United Kingdom
      • Australia
      • European Union
      • Canada
      • International Air Transport Association (IATA)
    • Tools for Becoming a Dementia-Friendly Airport
  • Training Resources
    • Delivering Dementia-Friendly Customer Service
    • Dementia Basics for Air Travel Industry Workers
    • Airport Scenarios - Teepa Snow/DFAWG Collaboration
    • For Air Travelers
  • About Us
    • Members
    • Participating Airports
    • Projects >
      • TSA Security Screening Guidance >
        • Screening Passengers with Dementia (Part 1)
        • Screening Passengers with Dementia (Part 2)
        • In the Words of an Individual Living with Dementia - What He Would Like You to Know
      • Survey
      • Interviews
    • Logo
  • Media
    • Local Media
    • National Media
    • Presentations
    • Academic Publications
  • Resources for Travel
    • Know Your Rights
    • Flight Process Start to Finish >
      • 1. Before Booking Flights
      • 2. Booking Flights
      • 3. Preparing for Flight
      • 4. Arriving at the Airport
      • 5. Getting Through US Security
      • 6. Navigating to Your Gate and Boarding the Plane
      • 7. Flying
      • 8. Arriving at Your Destination
    • Tools for Travel
    • Travel Tips
    • Covid-19 Air Travel Policies
  • Contact Us