International Air Transport Association (IATA)
The International Air Transport Association (IATA) is the trade association for the world’s airlines, representing some 290 airlines or 82% of total air traffic. We support many areas of aviation activity and help formulate industry policy on critical aviation issues.
Passenger Accessibility Operations Manual (IPAOM)
The IATA Passenger Accessibility Operations Manual (IPAOM) is to be used as a central reference guide to support airlines in the handling of passengers with disabilities, including those with reduced mobility and hidden disabilities, with the ultimate goal of delivering a seamless and dignified air travel experience. It also provides a broader understanding of agreed industry standard procedures, mainly IATA Resolution 700 and its associated Recommended Practices and existing national regulations that airlines need to comply to.
Passenger Accessibility Operations Manual (IPAOM)
The IATA Passenger Accessibility Operations Manual (IPAOM) is to be used as a central reference guide to support airlines in the handling of passengers with disabilities, including those with reduced mobility and hidden disabilities, with the ultimate goal of delivering a seamless and dignified air travel experience. It also provides a broader understanding of agreed industry standard procedures, mainly IATA Resolution 700 and its associated Recommended Practices and existing national regulations that airlines need to comply to.