Before Booking Flights
Your best chance of receiving the assistance you want and compliance with your special requests is to specify your needs to the airline agent when booking your flight(s).
In order to do this, you need to determine the following before booking tickets:
Determine what assistance and policies impact travelers with disabilities on the specific airlines you are using.
Air travel regulations differ between countries, therefore the assistance available to you will vary. In addition, specific services may vary with aircraft, route, and airport.
Information is available on airline websites. Here are some sample airline links for customer assistance:
Delta Airlines
Southwest Airlines
American Airlines
jetBlue
In order to do this, you need to determine the following before booking tickets:
- Can the person living with dementia travel alone? If a person cannot self-identify and advocate to some degree on their own behalf, it is best to be traveling with a companion.
- Do any of the travelers in your party require a Medical Clearance to Fly?
- Are any of the travelers in your party required to provide advance notice as a condition of traveling on the airline or receiving services?
Determine what assistance and policies impact travelers with disabilities on the specific airlines you are using.
Air travel regulations differ between countries, therefore the assistance available to you will vary. In addition, specific services may vary with aircraft, route, and airport.
Information is available on airline websites. Here are some sample airline links for customer assistance:
Delta Airlines
Southwest Airlines
American Airlines
jetBlue
