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  • Dementia-Friendly Airports - Details
    • What is a Dementia-Friendly Airport?
    • Current Status of Dementia-Friendly Airports
    • Regulations and Guidance for Hidden Disabilities Air Travel >
      • United States
      • United Kingdom
      • Australia
      • European Union
      • Canada
      • International Air Transport Association (IATA)
    • Tools for Becoming a Dementia-Friendly Airport
  • Training Resources
    • Delivering Dementia-Friendly Customer Service
    • Dementia Basics for Air Travel Industry Workers
    • Airport Scenarios - Teepa Snow/DFAWG Collaboration
    • For Air Travelers
  • About Us
    • Members
    • Participating Airports
    • Projects >
      • TSA Security Screening Guidance >
        • Screening Passengers with Dementia (Part 1)
        • Screening Passengers with Dementia (Part 2)
        • In the Words of an Individual Living with Dementia - What He Would Like You to Know
      • Survey
      • Interviews
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    • Local Media
    • National Media
    • Presentations
    • Academic Publications
  • Resources for Travel
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    • Flight Process Start to Finish >
      • 1. Before Booking Flights
      • 2. Booking Flights
      • 3. Preparing for Flight
      • 4. Arriving at the Airport
      • 5. Getting Through US Security
      • 6. Navigating to Your Gate and Boarding the Plane
      • 7. Flying
      • 8. Arriving at Your Destination
    • Tools for Travel
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Memory Minders: Travel Kit - Air Travel

The Memory Minders: Travel Kit – Air Travel addendum contains detailed resources
to assist people living with dementia and their care partners/travel companions prepare
for and engage in air travel.

Resources in the Memory Minders: Travel Kit - Air Travel addendum can be used
independently or in conjunction with the Memory Minders: Travel Kit. Airports and
advocates have permission to adapt these tools to their unique needs.

Air Travel-specific resources include:

Resources for Travel

o   KNOW YOUR RIGHTS
o   FLIGHT PROCESS START TO FINISH
o   TOOLS FOR TRAVEL
o   TRAVEL TIPS
o   COVID-19 AIR TRAVEL POLICIES

Airline Passengers with Disabilities Bill of Rights

How Dementia Symptoms Manifest at the Airport

Teepa Snow Airport videos demonstrate frequent difficult encounters between people
living with dementia and airport staff (staff, volunteers, retail personnel, etc.) and offer
positive resolutions.

These are the scenarios for the videos:
  • Individual Living with Dementia and Their Care Partner in Airport Terminal
  • Individual Living with Dementia and Care Partner Request Wheelchair Transfer
  • Individual Living with Dementia Trying to Find their Gate Number
  • Individual Living with Dementia Has Altered Time Awareness
  • Individual Living with Dementia at Self Check-in Kiosk
  • Individual Living with Dementia Checking in at an Airport Ticket Counter
  • Individual Living with Dementia is Experiencing Visual Hallucinations
  • Individual Living with Dementia Trying to Make a Selection in a Retail Store
  • Individual Living with Dementia is Required to Gate Check Their Bag
  • An Interview with Elizabeth Erhartic (CIVIL RIGHTS SPECIALIST/ADA COORDINATOR Charlotte Douglas International Airport)
​
Emergency Contact and Disability Information Cards 

About the Hidden Disabilities Sunflower
  • Hidden Disabilities Sunflower Program 
  • The Hidden Disabilities Sunflower Lanyard 
  • Airports Around the World

What to Find on an Airport’s Website 

What to Find on an Airline’s Website 

TSA Services for People Living with Disabilities
  • TSA PreCheck®•    
  • TSA Passenger Support
    • ​TSA Cares helpline (855) 787-2227 or submit an online form
    • Passenger Support Specialists
    • Disabilities and Medical Conditions-Alzheimer’s, Dementia, and more
    • TSA Notification card
    • Screening for Passengers 75 and Older
      ​
Travel Well With Dementia: Essential tips to enjoy the journey
Jan Dougherty, MS, RN, FAAN and DFAWG member
eBook ISBN:9781543993110
Paperback ISBN:9781543993103

Suggestions for additional resources are welcome and should be sent to
[email protected] subject: MMKT – air travel addendum.


Airports and advocates have permission to adapt these tools to their unique needs.
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  • Dementia-Friendly Airports - Details
    • What is a Dementia-Friendly Airport?
    • Current Status of Dementia-Friendly Airports
    • Regulations and Guidance for Hidden Disabilities Air Travel >
      • United States
      • United Kingdom
      • Australia
      • European Union
      • Canada
      • International Air Transport Association (IATA)
    • Tools for Becoming a Dementia-Friendly Airport
  • Training Resources
    • Delivering Dementia-Friendly Customer Service
    • Dementia Basics for Air Travel Industry Workers
    • Airport Scenarios - Teepa Snow/DFAWG Collaboration
    • For Air Travelers
  • About Us
    • Members
    • Participating Airports
    • Projects >
      • TSA Security Screening Guidance >
        • Screening Passengers with Dementia (Part 1)
        • Screening Passengers with Dementia (Part 2)
        • In the Words of an Individual Living with Dementia - What He Would Like You to Know
      • Survey
      • Interviews
    • Logo
  • Media
    • Local Media
    • National Media
    • Presentations
    • Academic Publications
  • Resources for Travel
    • Know Your Rights
    • Flight Process Start to Finish >
      • 1. Before Booking Flights
      • 2. Booking Flights
      • 3. Preparing for Flight
      • 4. Arriving at the Airport
      • 5. Getting Through US Security
      • 6. Navigating to Your Gate and Boarding the Plane
      • 7. Flying
      • 8. Arriving at Your Destination
    • Tools for Travel
    • Travel Tips
    • Covid-19 Air Travel Policies
  • Contact Us